Challenges in retail and e-commerce
As everything in retail revolves around consumer, from product development to providing a service to after sales support, there are a number of challenges that most retailers face today.
While a majority of manufacturers sought the best product, they also need to find the best way to engage their users.Without a platform, they will not be able to sell their outstanding product. This is where we come in.
At Konstant, we provide scalable online commerce solutions across all electronic platforms. Leveraging our experience in top-notch quality design and development, the team is motivated to build projects to promote online shopping to B2B and B2C ventures so that they are able to sell their best products on the right platforms.
As everything in retail revolves around consumer, from product development to providing a service to after sales support, there are a number of challenges that most retailers face today.
The customers buying online has become digitally mature and understand the difference between what’s meaningful to them and what’s just an advertising trick. The challenge for retailers is how to give exactly what’s relevant to the user and avoid the irrelevant to ensure consumer loyalty for the product and services.
E-commerce giant, Amazon, has become a threat for every retailer planning to start an online store. In an online survey conducted in North America, they discovered that between 2009 and 2011, the number of customers beginning their research for an online purchase on Google dropped from 24% to 13% whereas Amazon saw staggering growth from 17% to 30%. To think of ways to constantly compete and work under a premise that Amazon eventually will, is challenging.
Another concern is Omni-commerce experience wherein e-Tailers are looking to maximize the inventory they have and to ensure that it is accessible via all selling channels and customer engagement points. Many of them are leveraging technology that needs to be updated and replaced with novel and advanced tools to keep up with customer’s changing demands.
Gen ‘Y’ is the demographic generation of consumers that are digitally native and are fast becoming the most influential group of consumers. The challenge is to delight the informed and technology-driven millennials who are looking for highest quality standards and utmost level of convenience.
We've delivered ecstatic shopping experiences to 50 million customers
With mobile-first approach, we deliver complete mobility solution that meets the needs of business, industry and end-users. Besides, our web development services in retail industry are exceptionally appealing and customer-focused. Mobile apps can help increase sales in stores and engage more shoppers online.
With this mindset, we deploy a real-time model across all channels to enhance the customer experience. Our experts focus on creating a single, unified commerce platform, which eliminates individual channel silos and offers a holistic customer experience across all touch points.
The most modern tools and technologies are used to build eCommerce solutions. Magento, Shopify, WooCommerce, Opencart are the tools we have been using since their inception. We have successfully migrated to Magento 2.0 from Magento 1.0 and developed useful and innovative extensions on Magento 2.
Our solutions are aimed at securing the POS and all customer data from breach- whether on website or mobile app. As data security is high on everyone’s list of concerns, we ensure using trustworthy payment options that are cost-effective for the clients and provide 100% customer satisfaction and customer loyalty.
Some of the key solutions we offer:
Automatic Inventory Control, Readymade Store Fronts, POS and Supply Relationship Management, Coupons and Offers, Magento Enterprise Development, Payment Gateway Integration, Mobile Content Management, CRM, ERP & PIM Integration.
Trust takes time to build, but done right, your business will have a greater opportunity to build a strong customer base in the region. With our unparalleled mobile application development and competence in E-commerce, we cater to every customer requirements by personalizing each buying experience and providing better quality of customer services - both online and on mobile.
Book a one-on-one interaction with our experts now!
Barber Booking Platform Native App
Native Mobile Application for Saudi Lifesyle Brand
" Konstant Infosolutions successfully delivered a functional MVP, meeting the client's expectations. They communicated frequently and responded promptly via WhatsApp and Microsoft Teams. Their professional attitude and high-quality deliverables were hallmarks of their work.
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" Konstant Infosolutions successfully delivered high-quality work on time and helped the client achieve their initial goal. They frequently communicated via zoom and WhatsApp, ensuring an effective workflow. Their perceptiveness and responsiveness were hallmarks of their work.
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" Professional, great customer services, great people to work with, always strive for improvement. One of the best company that Viewgem team has work with. "
Flutter based B2B eCommerce Platform App for Toy’s Businesses
" Konstant Infosolutions successfully delivered the website to the client's needs. The team demonstrated exceptional communication and organized project management throughout the engagement. Their transparency, cost-effectiveness, and development skills were hallmarks of their work.
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E-commerce marketplace Apps like Wish is successful as it is able to make its presence in a customer-oriented market, by becoming a disruptive force in the retail space. Check the basics:
Here are the 5 most important features to consider while building your retail app.
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